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Need help, found a bug, or have a suggestion? Email us and we usually reply within a couple of days.
HarmonyOS
The HarmonyOS edition is a free offline game. Progress is stored in the App's private on-device storage; it currently has no Gentleflow account or cloud-sync service.
iOS common questions
How do I restore my purchase?
Open the App, go to Settings and tap "Restore Purchases", signed in with the same Apple ID you bought with.
How do I manage or cancel my subscription?
iOS Settings › [your name] › Subscriptions › Ninefold. Deleting the App does not cancel a subscription.
Does my progress sync between devices?
Yes, privately through your own iCloud account when iCloud is enabled.